DAMAGED OR DEFECTIVE ITEMS
in the case of items damaged during shipment, please immediately contact our customer care department at +33 (0)970 734 372. we will work with you to replace your item as fast as we can. if we are able to locate a replacement, we will send it to you at no charge to you, and will ask you to return the damaged/defective item to us using our free return service.
*calls to +33 (0)970 734 372are charged at a local rate from within france. Lines open 9am - 9pm monday to friday, 11am - 7pm, lines closed sunday