the status of your order is updated regularly on katespade.co.uk. the order status represents what is happening with your order between the time you place it and the time it ships from our warehouse.

to find your order status, visit the order history page of the "my account" section of katespade.co.uk. here you will find detailed information about current and past orders. once your order is shipped, your tracking number(s) will be displayed when available.

we will also keep you up to date about the status of your order by email. for more information on the email messages you may receive, click here.

for information on tracking your order with the shipping carrier, click here.

if you have further questions about your order, please contact us at +33 (0)970 734 372*,

* calls charged at local rates from within france. 9am - 9pm monday to friday, 11am - 7pm saturday, lines closed sunday