European Warranties

france

  • there is a mandatory 2 year guarantee period during which the seller must remedy defective goods. the buyer can exercise this right anytime during this 2 year period.
  • the obligation is on the seller for the entire 2 year period to prove that the goods were not defective.
  • the buyer is entitled to choose repair or replacement of the defective product. if repair or replacement are not possible within one month, then the buyer is entitled to a refund or a reduction in the purchase price.
  • there is a separate guarantee of 2 years against hidden defects, which starts with the discovery of the defect. the buyer must prove the existence of the defect in this instance.

    germany

  • there is a mandatory 2 year guarantee period during which the seller must remedy defective goods. the buyer can exercise this right anytime during this 2 year period.
  • in the first 6 months following delivery/purchase of the product, the obligation is on the seller to prove that the item was not defective. after these 6 months, the obligations is on the buyer to prove the item was defective.
  • the buyer is entitled to choose repair or replacement of the defective product. if repair or replacement are not possible within a reasonable time frame, then the buyer is entitled to a refund or a reduction in the purchase price.

    italy

  • there is a mandatory 2 year guarantee period during which the seller must remedy defective goods.
  • the buyer must notify the seller within 2 months of noticing the defect.
  • in the first 6 months following delivery/purchase of the product, the obligation is on the seller to prove that the item was not defective. after these 6 months, the obligations is on the buyer to prove the item was defective.
  • the buyer is entitled to choose repair or replacement of the defective product. if repair or replacement is impossible, then the buyer is entitled to a refund or a reduction in the purchase price.

    netherlands

  • there is a legal guarantee based on the expected lifespan of the product.
  • the buyer must notify the seller of any defect within a reasonable period (2 months) of noticing the defect.
  • in the first 6 months following delivery/purchase of the product, the obligation is on the seller to prove that the ite m was not defective. after these 6 months, the obligations is on the buyer to prove the item was defective.
  • the buyer is entitled to choose repair or replacement of the defective product. if repair or replacement is impossible, then the buyer is entitled to a refund or a reduction in the purchase price.

    spain

  • there is a mandatory 2 year guarantee period during which the seller must remedy defective goods.
  • the buyer must notify the seller within 2 months of noticing the defect.
  • in the first 6 months following delivery/purchase of the product, the obligation is on the seller to prove that the item was not defective. after these 6 months, the obligations is on the buyer to prove the item was defective.
  • the buyer is entitled to choose repair or replacement of the defective product. if repair or replacement is impossible, then the buyer is entitled to a refund or a reduction in the purchase price.