Order Status

the status of your order is updated regularly on katespade.co.uk. the order status represents what is happening with your order between the time you place it and the time it ships from our warehouse.

to find your order status, visit the order history page of the "my account" section of katespade.co.uk. here you will find detailed information about current and past orders. once your order is shipped, your tracking number(s) will be displayed when available.

we will also keep you up to date about the status of your order by email. for more information on the email messages you may receive, click here.

for information on tracking your order with the shipping carrier, click here.

if you have further questions about your order, please contact us at 0800 240 4320*

*calls to 0800 240 4320that are not made from a united kingdom landline may be subject to a call charge. lines open 8am - 8pm monday to friday, 10am - 6pm saturday, closed sunday.